Position Summary:

This position is responsible for network administration to maintain and operate the corporate IT infrastructure in accordance with policies and procedures.

Job Duties and Responsibilities:

• Supports users by providing direct assistance for network and application software issues.
• Secures network by implementing network access policies and monitoring user behavior and network traffic for compliance with policies.
• Maintains network infrastructure including physically installing equipment and interior network cabling.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization’s value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Works some evenings and weekends to implement network changes when most users are off the network.
• Performs scheduled maintenance tasks such as preventive maintenance, backups and continuous monitoring tasks.
• Assists with the restoration of IT resources and infrastructure as part of the incident response team.
• Audits IT policies and procedures to ensure that users and equipment comply with requirements.
• Additional duties may include assignment as an Information System Security Officer (ISSO).

Supervises:

• None

Knowledge, Skills & Abilities:

• Network Design and Implementation.
• Network Performance Tuning.
• Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal.
• Must be highly organized and detail oriented.
• Excellent verbal and written communications skills.
• Technical aptitude to support general end-user questions about computer usage.
• Ability to self-direct priorities to complete projects on-time.
• Knowledge of the Risk Management Framework (RMF).
• Strong interpersonal skills to effectively work with and mentor end users.

Education, Experience & Training:

• Minimum Associate degree in Information Technology, Computer Engineering or similar degree or verified 4+ years’ work experience in same.
• Experience with Microsoft technologies including Client, Server, Active Directory, Exchange, Hyper-V.
• Experience with general network operations including protocols, addressing and services such as DHCP, DNS, subnetting, etc.
• Experience with Linux technologies is desired.
• General IT Systems maintenance experience.
• Inside plant network wiring experience.
• Experience as an Information System Security Officer (ISSO) or Manager (ISSM) is desired.
• Must be able to work on ITAR without a license.

Physical Requirements & Working Environment:

• Office environment with heavy computer usage.
• Ability to sit while working for long periods of time.
• Ability to lift 60 lbs. unassisted.
• Ability to climb a ladder.

SPECIAL NOTE:The intent of this job description is to provide a representative summary of job duties and responsibilities required of the position.  Employees may be asked to perform other job-related duties or tasks that are not specifically identified in this job description.   Acceptance of employment based on this job description in part or whole does not create an employment contract implied or otherwise.